ITIL

Service Management

5 Key Steps for a Successful Change Management in SMBs

5 Key Steps for a Successful Change Management A change, any change, can be very stressful, and changes in IT…

Read More »
Service Management

The function that matters the most in ITIL Service Operation

Reading through the third version of Information Technology Infrastructure Library (ITIL V3) foundation course, there is a single phrase that…

Read More »
Back to top button