This policy is updated frequently, please make sure to check back regularly, latest update: November, 2019.
About
This document is to inform you “the user” of what personal information we collect about you and how we handle it. This privacy policy applies to the use of our website www.ciatec.com (hereafter: “website”) that is managed by CIATEC, including the content, products and services made available through this website.
For what purposes do we collect and use personal data?
We collect and store personal data for the following purposes:
- To help us enhance user experience on the website including language, better search function and forms auto filling.
- To respond to users questions and comments.
- To send you marketing information about our products and services.
- To further improve our products and services.
- To make sure that contents, products, and services delivered to users via our website are presented in the best convenient way for your devices.
- To follow up on sales leads.
What personal data we collect and why we collect it?
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Newsletter
If you have subscribed to our newsletter, we send marketing material to you by email, you can choose not to receive any further marketing communication by clicking on the “Unsubscribe” button.
You can also unsubscribe any time by contacting us on privacy@ciatec.com mentioning what kind of marketing information you would like to opt out.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
When visitor contact us via contact forms we collect all the form data and also also the visitor’s IP address and browser user agent string to help spam detection.
Cookies and Similar Technologies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Read full cookie policy here.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
The website uses google analytics service to collect data of site visitors in order to optimize the website experience for our users. With these analytical cookies we get insights in the usage of our website.
We ask your permission to place analytical cookies through our cookie consent window. By clicking “Got it” we assume that you agree on placing the analytics cookie.
Who we share your data with?
CIATEC only discloses your data to third parties when it is necessary to meet our agreement with you, or whenever it is required by law.
How long we retain your data?
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
For other types of data retention, please check our cookie policy.
What rights you have over your data?
If you have an account on this site, or have left comments, or contacted us via contact forms, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
If you wish to send a request please email us on: privacy@ciatec.com
Where we send your data?
Visitor comments may be checked through an automated spam detection service, then approved or deleted by moderators.
Data from contact forms is received on website admin’s email and forwarded to the concerned party within CIATEC. If needed, it might be manually added to a third-party customer relationship management system managed by CIATEC to allow timely follow-ups with potential customers.
How we protect your data?
We take protecting personal data very seriously. Therefore, we take all the appropriate measures to protect your personal data against loss, unauthorized access, disclosure, misuse, or illegal alteration.
If you suspect that your personal data was improperly used, you can email us on privacy@ciatec.com
What automated decision making and/or profiling we do with user data?
We make no use of decision-making based solely on automated processing that produces legal effects concerning you or significantly affects you in a similar way.
Contact information
For further details, questions or requests related to this privacy policy, please contact us on the phone number(s) published on this website or via email through privacy@ciatec.com.
